Identifying the Dimensions, Components, and Indicators of Social Responsibility in Human Capital Management

Document Type : Original Article

Authors

1 Assistant Professor, Department of Business Administration, Payame Noor University, Tehran, Iran.

2 Master of Business Administration, Payame Noor University, Tehran, Iran.

3 Master of Business Administration, Payame Noor University, Tehran, Iran., Iran.

10.30473/jpsy.2025.74141.1088

Abstract

The present study aims to identify and explain the role of human capital management in fulfilling the social responsibilities of organizations, using a qualitative and data-driven approach. The sampling method was purposive and snowball, and a total of 12 experts in the field of human capital and social responsibility (including organizational activists, university professors and researchers) studied through semi-structured interviews. The collected data analyzed using thematic analysis (open, axial and selective coding), which led to the identification of 59 open codes, 18 axial codes and finally 6 selective codes. The conceptual model presented, based on a detailed analysis of data from in-depth interviews with experts and specialists, explains the complex and multifaceted relationships between factors affecting social responsibility in the functional areas of human capital in an organizational context.
Although this research shows in its findings that background conditions such as managerial characteristics and general human capital policies provide the cultural and structural context for the implementation of social responsibility. In contrast, intervening conditions such as legal considerations, organizational considerations, and cultural considerations of the society can act as catalysts or obstacles in the path of implementing this approach.
This model can act as a clear roadmap for human capital managers, and its positive consequences will be reflected in organizational and social dimensions.

Keywords

References

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